Once you have downloaded the EU Login Mobile App on your device, open it and tap on the "Initialise" option.
Follow the instructions on the screen: open a browser onyour PC and go to the following URL:
https://webgate.ec.europa.eu/cas/mobile
You are requested to authenticate.
Then click on "Add a mobile device" in the browser on your PC.
In the "Your device name" field, provide a name that willallow you to remember to which device it refers to. You canpick any name that suits you, such as "My Android tablet", "My iPhone" or "My blue Windows phone".
Select a PIN code composed of 4 digits and enter it inthe "Your 4 digit PIN code" and in the "Confirm your PIN code" fields to make sure you did not mistype it.
You will be prompted to provide the PIN code whenauthenticating so make sure you select one that you caneasily remember. However, avoid PIN codes that can beeasily guessed, such as your birth year or birth day andmonth.Once you are done, click "Submit" and then "Next" onyour mobile device.
The QR code scanner starts on your mobile device and a QR code is displayed on the screen of your PC. Point the camera of your mobile phone to your PCscreen until the QR code is recognised.
Enter the PIN code you have just chosen on your mobile device and tap "Authenticate".
If the app is active (in the foreground) it will automaticallyredirect you to the browser selector.
If the app is in the background, a notification is displayed onyour device. Please accept this notification to be redirected successfully.
Your EU Login Mobile app is successfully initialised and can be used for authenticating. Click on ‘’Continue’’ to be redirected to the Welcome screen. If your device is equipped with Fingerprint recognition, an automatic pop up will be displayed to Enable Fingerprint recognition. You can enable this function by clicking on ‘YES’. If you do not want to enable Fingerprint recognition, click on ‘SKIP’. Enter the PIN code you have chosen during the initialisation on your mobile device and click on the arrow. Confirm by authenticating with your fingerprint. You will then be automatically redirected to the Welcome page.
Now that you have downloaded the app and registered your device there are two main options
to log in.
1- Sign in with PIN code
2- Sign in with QR code
Sign in with an EU Login account using the EU Login Mobile App PIN code
Select "EU Login Mobile App PIN Code" as the verification method, enter your password in the
"Password" field and click on "Sign in".
If you have more than one device with an initialised EULogin Mobile App, you are asked to select the one you would like to use.This left screen does not display if you have only initialised one device.Click on the device using the name you provided.
EU Login sends a notification to your mobile device.Tapping on the notification triggers the launch of the EULogin Mobile App.The EU Login Mobile App prompts you to enter your PIN code.
Enter your PIN code and tap on "Authenticate".
This automatically completes the process on your PC that proceeds to the service you requested to use. Sign in with an EU Login account using the EU Login Mobile App QR code
Select "EU Login Mobile App QR Code" as the verification method. Enter your password in the "Password" field and click on "Sign in". A QR code is displayed on screen.
Start the EU Login Mobile App on a mobile device where it has been previously initialised.
Tap on "Scan QR Code".The QR code scanner starts on your mobile device.
Point the camera of your mobile phone to your PC screen until the QR code is recognised.
The EU Login Mobile App displays a one-timepassword composed of digits and characters.
Type the one-time password in the "codegenerated by your app" field and click "Sign in" to
proceed to the service you requested to use.
OR if you are having access with your mobile, you can use the On Mobile authentication
Sign in with an EU Login account using On Mobile authentication The "On Mobile" verification method is only available when browsing on a mobile device and should only be used if an EU Login Mobile App has been previously installed and initialised on that device.
Select "On Mobile Authentication" as the verification method and tap on "Sign in".
The EU Login Mobile App opens automatically and prompts you to enter your PIN code.
Enter your PIN code and tap on "Authenticate".If the app is active (in the foreground), it will automatically redirect you to the browser selector.If the app is in the background, a notification is displayed on your device. Please accept this notification to be redirected successfully.
You are now successfully authenticated. Click on "Defaultbrowser" to be redirected to your application. (This step is only needed for IOS users)
